<span dir="auto" style="vertical-align: inherit;"><span dir="auto" style="vertical-align: inherit;">This week has been a mess and I would like to hear from anyone who has dealt with something similar. My Audi A5 is a 2018 model with about 79,000 km, and two weeks ago the car started shuddering when pulling away, then threw a gearbox warning on the dashboard while I was stuck in traffic. I took it to a workshop, and they said the repair is big, which was bad enough. Then my insurance agent told me, very casually, that part of it might be covered under my extended plan, but only if the workshop sends a proper written report first. Now the workshop says they need payment before starting, and that they will give me the paper &ldquo;later.&rdquo; That sounds backwards to me, but I do not know how these things normally go. My brother in law says never pay anything before the insurer approves, and my friend Yaser says workshops always ask for a deposit and it is nothing strange. I am caught in the middle and my car is just sitting there. When I was reading about how these cases usually work, I noticed people mentioning a Trusted Audi Transmission Repair as the kind of place that gives a clear inspection report, so now I am wondering what a good report should actually include. Does it need photos, fault codes, and a line by line price? And does the insurer usually want its own inspector to see the car before any work begins? I am scared that if the workshop opens the gearbox too early, the claim could be rejected because nobody saw the original damage. Another thing, is it normal to ask the workshop to wait a few days while the insurer replies, or will they charge storage for that? If you have claimed gearbox repairs through insurance or an extended warranty, how long did the approval take, and what small mistakes should I avoid? Honest stories, even frustrating ones, would really help me right now check here https://auditransmissionrepair.ae .</span></span>